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The Mastica Returns And Refunds Policy

If for any reason you are not completely satisfied with your purchase we will find this unbelievable!

As skincare can take up to four weeks to start seeing results, we offer a 45 day money back guarantee from the time you receive the goods. Please email within that time if you are not satisfied with your purchase so that we can resolve any issues. 

We recommend that you return the product (and they will need to be returned) via Registered Post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit and therefore we advise you insure your parcel. Mastica Dérma Pty Ltd will not be responsible for parcels lost or damaged in transit if you choose not to insure.